(4.7 / 5)1634+ Ratings

SMARTSHEET Reviews

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Overall Rating

4.7
5 Reviews
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About SMARTSHEET

Smartsheet.com is a company that provides businesses with collaboration software and solutions to create team efficiency, effectiveness, and scale. Their product, Smartsheet, is a cloud-based project management and collaboration tool that helps teams plan, track, automate, and report on their work. It is designed to be highly flexible and customizable, with a wide range of templates for use cases such as information technology (IT), human resources (HR), and product development. Smartsheet offers a rich set of views, workflows, reports, and dashboards to adapt to your needs – from projects to multi-faceted company-wide initiatives. They also offer professional services, support, and training to accelerate your time to value and get the most out of the Smartsheet platform at any scale. Smartsheet integrates with software you’re already using, and they move beyond best practices to make sure everything you do with them is safe and secure. They offer different pricing plans to cater to different needs, including a free plan for people just getting started with task and project management, a Pro plan for people and teams that want to track, share, and manage projects with unlimited viewers, and a Business plan that includes additional features like timeline view, admin capabilities, workload tracking, unlimited automation, and more. They also offer Smartsheet Advance, which extends the full potential of the platform with premium capabilities for project, program, and process management at scale, secure request management, data and application integrations, intelligent workflows, and enterprise-class governance and administration capabilities.

SMARTSHEET Pros & Cons

Pros of Smartsheet:

  • User-Friendly Interface: Smartsheet has an intuitive and user-friendly interface, making it easy for users to get started and manage projects efficiently.
  • Task Management: It offers comprehensive task management features, including task assignments, progress tracking, and deadline management.
  • Team Collaboration: Smartsheet enables real-time collaboration, file sharing, and effective communication, which enhances teamwork and productivity.
  • Automation Features: The tool provides automation features like workflows and formulas to streamline work processes and save time on repetitive tasks.
  • Customization Options: Smartsheet offers customizable options, such as templates and forms, allowing users to personalize the tool to their needs.
  • Integration Options: It integrates with several third-party tools and services, making it simple to integrate into existing workflows.
  • Data Insights: Smartsheet provides various reporting options, including dashboards, charts, and reports, to enable users to analyze data and make informed decisions.
  • Data Security: The tool offers robust security features, such as encryption, access controls, and audits, to ensure user data is protected and secure.

Cons of Smartsheet:

  • Steep Learning Curve: Some users may find the interface and features challenging to understand, leading to a steep learning curve.
  • Limited Integration Options: Smartsheet integrates with only a limited number of third-party tools and services, which may limit its functionality for some users.
  • Expensive Pricing: The pricing of Smartsheet can be prohibitive for some users, particularly those with limited budgets or small teams.
  • Inadequate Mobile App: Smartsheet’s mobile app may not be as robust as its web-based counterpart, which could be a drawback for users who frequently use mobile devices for work.
  • Limited Reporting Capabilities: Smartsheet has limited reporting capabilities, making it difficult for some users to analyze data and make informed decisions.
  • Data Security Concerns: Smartsheet’s data security options are limited, which could make it challenging for some users to protect sensitive information.
  • Performance Issues: Some users have reported slow loading or response times with Smartsheet, particularly when dealing with large amounts of data.

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SMARTSHEET Customer Reviews (5)

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Louis Lee
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Oct 12, 2023
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Jennifer Schmidt
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Oct 11, 2023
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Teresa Frederick
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Oct 8, 2023
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Oct 6, 2023
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Oct 5, 2023

SMARTSHEET Customer’s Q&A

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SMARTSHEET Features and Benefits

Smartsheet.com offers a range of features and benefits that can enhance productivity and collaboration. Here are some key features and benefits:

Key Features:

  • Collaborative Work Environment: Allows multiple users to access and edit documents in real time.
  • Project Management Tools: Helps manage projects efficiently.
  • Task Tracking and Automation: Automates repetitive tasks and keeps track of progress.
  • Resource Management: Helps manage resources effectively.
  • Reporting and Analytics: Provides insights into project progress and performance.
  • Integration and Compatibility: Seamlessly integrates with other platforms.

Benefits:

  • Efficiency: Streamlines workflows and reduces manual work.
  • Collaboration: Enhances team collaboration with shared access to documents.
  • Automation: Reduces the risk of errors and increases productivity.
  • Visibility: Provides real-time updates and insights into project status.
  • Flexibility: Offers a user-friendly interface that can be customized to suit various needs.

Remember, the effectiveness of these features can vary depending on the specific needs and circumstances of the user. It's always recommended to try out the platform and see if it fits your requirements before making a decision.

SMARTSHEET Pricing

Smartsheet offers various pricing plans tailored to different business needs:

  • Free Plan: $0 for individual users, suitable for basic project management with limited functionality.
  • Pro Plan: $9 per user, per month (billed monthly) or $7 per user, per month (billed annually), with a maximum of 10 users and unlimited viewers. This plan includes unlimited sheets, reports, and dashboards, as well as advanced automation capabilities and integration with Microsoft 365, Google Workspace, and more.
  • Business Plan: $19 per user, per month (billed monthly) or $14 per user, per month (billed annually), with no user limit. This plan includes all features from the Pro plan, plus additional tools like baselines, proofing, and document builder.
  • Enterprise Plan: Custom pricing, designed for larger organizations requiring enterprise-grade security and controls. This plan includes all features from the Business plan, plus single sign-on, directory integration, and advanced analytics.
  • Advanced Work Management Plan: Custom pricing, suitable for organizations managing large-scale portfolios.

For more detailed information, you can visit the Smartsheet pricing page or contact their sales team for a quote.

About Smartsheet.com Payment Method?

Smartsheet.com accepts various payment methods for subscriptions. These include Credit cards such as Visa, MasterCard, and Discover. Payment through American Express is also accepted but only in US Dollars. Another payment method is PayPal. For annual Business and Enterprise plans, Invoicing is available. These invoices can be paid by credit card, wire transfer, ACH-Credit, and bank transfer (ACH-Debit).

SMARTSHEET FAQs

FAQ

How To Open A SMARTSHEET Account?

To open an account on Smartsheet.com, follow these steps:

  1. Navigate to Smartsheet.com.
  2. Click on the Sign Up button.
  3. Enter your email address and click Continue.
  4. You will receive an email with a link to set up your account. Click on the link.
  5. Set your password and click Continue.
  6. Complete the profile setup by entering your name and other details.
  7. Click Finish to complete the account setup.

After setting up the account, you can start using Smartsheet's features. Remember, as a free user, you can view, edit, and update work that has been shared with you. However, you cannot create new work in Smartsheet without a license. If you enjoy using Smartsheet and would like to use it to manage your own work, you can start a free 30-day trial by creating a new sheet. To create a new sheet, select the Create solution (plus) icon from the left panel, and then select Grid, Gantt, Card, or another option.

Please note that these steps are subject to change as Smartsheet.com updates its website and procedures. Always refer to the official Smartsheet.com website for the most accurate and up-to-date information.

FAQ

SMARTSHEET Alternatives

Here are the top 10 alternatives to Smartsheet:

  1. Asana: Best for managing complex projects.
  2. Zoho Projects: Best for team collaboration.
  3. ClickUp: Best for small teams and independent workers.
  4. Wrike: Best for scalability.
  5. Hive: Best for reporting and analytics.
  6. NTask: Best for ease of use and affordability.
  7. Basecamp: Best for a centralized project management platform.
  8. Airtable: Best for customization.
  9. Monday.Com: Known for its unique use of project management spreadsheets.
  10. Toggl Plan: Offers a free version that might be a good fit for smaller teams.

Each of these alternatives has its own strengths and may be more suited to different types of teams and projects. It's recommended to explore each one to see which fits best with your specific needs.

FAQ

About Smartsheet.com Prices and Cost?

Smartsheet.com offers several pricing plans. The Free plan costs $0 per user/month, suitable for individuals just getting started with task and project management, and includes up to 2 editors and 2 sheets. The Pro plan costs $7 per user/month (billed yearly), designed for small teams with up to 10 users and unlimited viewers, and includes unlimited sheets, forms, and reports, and 20 GB attachment storage. The Business plan costs $25 per user/month (billed yearly), suitable for larger teams with a minimum of 3 users and unlimited editors, and includes 1 TB attachment storage, workload tracking, and unlimited automation. There's also an Enterprise plan with custom pricing for larger firms. All prices are for annual billing. Monthly billing is also available at slightly higher rates.

FAQ

Smartsheet.com Return Policy?

Smartsheet.com has a Return Policy and a Shipping Policy. If a customer is not satisfied with a purchase, they can refer to the terms and conditions of the Return Policy. This policy covers Returns, Refunds, Shipping & Handling Charges, Exchanges, and Additional Information. It's important to note that any articles, templates, or information provided by Smartsheet on the website are for reference only.

As for the Shipping Policy, it includes Shipment Processing Time, Shipping Rates and Delivery Estimates, Shipping Method, Delivery Time Estimate, Shipping Cost Estimate, Shipment to P.O. Box or APO/FPO Addresses, Shipment Confirmation & Order Tracking, Customs, Duties, & Taxes, Damages, International Shipping Policy, and the Returns Policy. All orders are processed within a certain number of business days. Orders are neither shipped nor delivered on weekends or U.S. holidays. Instances of delay, such as those occurring due to high-volume orders, will result in notification to the customer.

Please note that the information provided here is subject to change and it's always best to check the official Smartsheet.com website for the most up-to-date information.

FAQ

About Smartsheet.com Popular Products and Services?

Smartsheet.com is a platform for modern work management. It's recognized as a leader in G2’s 2023 Best Software Awards, ranking in the top five for Best Products for Enterprise. Over 90% of Fortune 100 companies, including GM and Pfizer, use Smartsheet as their work management system of choice. The platform offers a robust set of enterprise-grade capabilities to empower everyone to manage projects, automate workflows, and rapidly build solutions at scale, creating an environment for innovation. Smartsheet has a clear focus on three solution categories including project and portfolio management, marketing and creative management, and strategic transformation. Among all the features it offers, some of Smartsheet’s top features include automation, real-time collaboration, dashboards, reporting, and project planning. It offers a versatile platform for managing your project’s tasks, including the ability to track dependencies, view projects on Gantt and Kanban charts, track project time, implement automations, and customize the platform via integrations. However, it is a bit pricey, lacks some security features, and has a limited free plan. Smartsheet is a powerful and highly customizable project management and work collaboration tool. Its easy-to-use interface is similar to a spreadsheet and it helps teams to plan, track, automate, and report on their work. However, in a crowded market of project management software platforms, it is not an ideal option for everyone.

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